How long will I be tied into the contract?
'Tie-in periods' can vary in length. As a general rule, this period shouldn't exceed 12 weeks. Anything longer puts an agents' abilities in doubt. Norwich properties are selling well, don't be tricked into signing a lengthy agreement.
Will there be any additional costs?
By law, the estate agent must explain in detail what is included in their fees. Boards, photos, video tours, floorplans, and accompanied viewings, for example, should all be included. However, it's a good idea to check.
How will we communicate?
Selling your home can be stressful, so you'll want an agent who is available to answer your questions.
What is the preferred method of communication for the prospective agent? Are their office hours strictly enforced, or can they be contacted outside of the usual 9-5 hours? Is it possible to contact them via social media or messaging apps like WhatsApp?
Effective communication is crucial to a successful home sale. Delays and stress are often the result of poor communication. In some cases, it can even lead to the failure of a sale.
Until an offer is accepted, the agent will broker communication between you and potential buyers. A good indicator of how the agent will communicate throughout the process is how they approach communication upfront.
Where will you advertise my home?
Online property portals are the starting point for almost all property searches. There are a number of major property websites, such as Rightmove and Zoopla, where your estate agent should list your home. In 2022, social media plays an increasingly important role in property searches. Is your agent active on social media, and will your property be featured there? Always look at their listings and ensure the marketing is of a good standard.